Software Upgrade

Software Upgrade Notice

Scheduled Software Update Information for May 2024

We will be releasing a software upgrade for our product in the coming days.  This update includes several improvements and new features that will enhance your user experience.  Read the notice below to find out about the key updates that come with this release and what actions, if any, you need to do as part of this update.

Key updates in this release

Point of Sale

  • Customer orders loaded in alter mode now allow processing the final document as an invoice.
  • Transfers will no longer use the customer’s order number as the PO Number at the time of receivals.
  • Kit Children will no longer incorrectly process when releasing a group invoice.
  • POS will no longer show the unmatched confirmation dialogue for Gift Card sales.
  • Picking slips no longer email when printing picking from the modern printing system, and an error when printing a picking slip line that is defined as urgent has been corrected.
  • Saved customer documents with a staff number that has been deleted can now be loaded.
  • Slyp documents now send correct GST and line totals.
  • F6 Alter Price for Quotes will now follow altering prices rules, i.e. min profit, below cost etc unless the user is set to allow exceed max discount for F4.
  • Emailed quotations now show the correct document number in the subject.

Inventory

  • The product Stop Auto Ordering has been expanded to block a specified product from being ordered.
  • The product dashboard purchase order drill down to purchase order lines now shows product level details
  • A method of adjusting stock without recording the staff number has been corrected
  • Stock quantity adjustments with a quantity of zero are now blocked
  • Local product maintenance now updates the priced label field

Creditors

  • Batch Invoice Input will now advise and prevent posting invoices prior to a closed accounting period in line with other areas of the software.
  • Creditor invoice entry modified grid values retained when header dates changed and invoice amount is unchanged.

Debtors

  • A new method of being able to flag individual debtor transactions as being in dispute has been added. This option is available from the Debtors Transaction enquiry window – F5 alter. 
  • Debtors transaction enquiry will show the total value of any transaction flagged as disputed

  • The aged debtor report has also been updated to show disputed transaction values

  • Label queue maintenance now works correctly when setting up column filters, then using the action processes (eg: move to another label queue)
  • All tills that have a float assigned to them are shown on the CTR
  • An error occurring after closing the debtor transaction listing has been corrected
  • Payments will display first in Receipt entry and Allocations allowing allocate to oldest to work correctly
  • Units sold graphs now only show whole numbers in the left hand axis
  • The Stocktake maintenance for Square Metre products interface has been correctly resized
  • Contract maintenance has been corrected to provide better consistency when mouse clicking around cells
  • Processing return to supplier transactions for “%” products no longer updates the “Cost = % of price” field
  • An issue in debtors transaction enquiry when paging up and down showing an incorrect customer balance has been fixed
  • Reprinting job dockets from debtor transaction enquiry will now show the correct document title

Goods Inwards

  • Goods inwards Batch has a new option to provide a cost variance report after the update process has completed. This is available in the setup area.
  • Square Meter Tally List will now be inserted into purchase ordering.

Payroll

  • Payroll divisional analysis report will display correct tax and nett values when grouping by actual division.
  • Superannuation payment emails will now have the PDF contained within a password protected zip file when the employee has been setup with a password.

Pricing and Discounts

  • The contract maintenance interface has been updated to provide additional stability when mouse clicking around the grid

What you need to do

  • Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.

  • We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.

  • If you need any assistance or have any questions please call the Sympac Help Desk on 1300 361 732 

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