Symlearning is now live & open for registrations!
May 7, 2024
Symlearning is part of Sympac’s commitment to provide customers with the highest level of product, service, and support now and
It’s EOFY time so we've prepared a checklist to make sure everything runs smoothly...
Let’s start with some preparation:
- We recommend rebooting your sympac server before starting EOD / EOFY.
- Check that all staff, workstations and remote sessions are logged out of sympac prior to begining your EOD process.
- Ensure that the machine designated to run your EOD process is logged in to sympac AND monitor your EOD process to ensure it completes successfully.
- Make sure you read our checklist below and watch our walkthru video.
Watch our EOM/EOY walkthru video
If your financial year runs from 1st July to 30th June your EOM and EOY will run automatically when you run your EOD (End of Day) on Friday, 30 June 2023.
EOFY Checklist
After your End of Day has completed on the 30 June:
1. Exit out of Sympac (after EOD) is completed and then log back into the software.
2. Check the main screen of sympac – on the right-hand side you’ll see a box like the one shown below:
3. Ensure Debtors/Stock and EOM Statement fields are both showing 07/2023.
4. Ensure the last EOD, last EOM and last EOY fields are all showing 30/6/2023.
When your sympac screen correctly reflects the above then CONGRATULATIONS your EOM and EOY has been successfully completed!
Afterhours Monitoring
Sympac staff will be proactively monitoring stores to ensure the EOFY process has been completed successfully.
If we identify an issue with your EOFY process, we will access your system via Splashtop to investigate and take corrective action where required.
If you have any concerns with our staff accessing your system after hours, please email [email protected] and let us know.
Need assistance?
If any of the above steps are not showing correctly OR if on the 1st of July 2023 when starting your Point of Sale there is an error, please contact us on 1300 361 732.
Our Client Services Team are available from 7am to 8pm EST to assist you.
Recent News
Scheduled Software Update Information for May 2024
May 5, 2024
Key updates in this release include updates and improvements to POS, Debtors, Inventory as well as Payroll and Creditor updates.
Purchase Order Purge at End of Month
April 30, 2024
As part of a recent software release, a system setting to purge completed Purchase Orders at the End of Month
Stay up to date!
Subscribe to our News Blog to get alerts when we release new software updates, features & enhancements.
Feedback or suggestions?
That’s great! Your suggestions and feedback about our systems helps us continually refine and enhance our offering and services.
Timber Groups Set Up
How to Set Up Timber Grouped Products in Detail
Timber Group Products Point of Sale Processing
How to Process Timber Grouped Products in POS. POS will split out the lines for Products in the group on the POS Screen, mainly used for Timber Product were sell prices may be different based on length
Timber Groups Introduction Overview
Walk through on how Timber Grouped Products are Set Up and Processed in POS
How to Set Up Customer By Product and FLC Discounts INVPD 112
How to Set Up Customer by Product or FLC Discounts