Software Upgrade

Software Upgrade Notice

Scheduled Software Update Information for March 2024

We will be releasing a software upgrade for our product in the coming days.  This update includes several improvements and new features that will enhance your user experience.  Read the notice below to find out about the key updates that come with this release and what actions, if any, you need to do as part of this update.

Key updates in this release

Point of Sale

  • API based loyalty points accumulation will now show the points balance on printed documents
  • Truck Tracker integration can now be configured to send COD’s
  • Picking slips no longer email when printing picking from the modern printing system
  • Overriding the discount percentage on Contract (RRP less) will now correctly update the extension price
  • Processing an adjustment note for a document with a “{“ character in a field no longer causes the scan window to freeze
  • When reprinting a customer order for a transfer account an access violation that could occur has been corrected
  • Altering a quote and entering through the GP % field will non longer remove the discount % value
  • Supplier combo buys will now trigger correctly
  • The loyalty integration in Point of Sale has been made more prominent, and contains support for the upcoming IHG Loyalty V2.0.

Products

  • Stock cost adjustment can now be configured for security using security option 60 (disable average cost adjustments)
  • Deleting a row from a contract no longer clears the product code on the next row
  • The product SQL search will now always search in the product code field, even if the product code field isn’t in the list of searchable fields.
  • #FREEZE and #COUNT pack details will non longer show in the product dashboard
  • Stock Turns and Stock Productivity fields are now available in product search screens
  • Purchase Orders will now email when there is a special character in the Purchase Order Number field

Purchase Ordering

  • The Goods In Batch interface has been updated to indicate when the data has been updated.  This will show a rotating arrow symbol while the database is being updated, and once successful a check will display.

When the loaded batch has been fully saved it will show an icon with a ticket

During an update process, an update icon will show indicating it is in the process

  • Customer Document notification has been corrected for multi line purchase orders
  • Processing an goods in when receiving more than ordered will now update the stock on order value correctly
  • The Purchase Order purge process will now work when triggered from the EOM process.

Creditors

  • The creditors purchase report now has an option to display up to two decimal places in the values (defaulted to zero) 
  • An error 216 that occurred when viewing sales graphs from debtors alter has been corrected
  • Adding an attachment to a creditors transaction, it will now only refresh the active line instead of the whole grid

Payroll

  • Emailed payslips with passwords will now be stored in a password protected zip file rather than the PDF itself
  • Payroll STP View Batch will no longer display an access violation error

General Ledger

  • A method of imbalancing the Stock integration when processing adjustments to products with negative onhand has been corrected.
  • GL budget reporting will now display higher values in the brackets that indicate negative values. 

System

  • Emailed Prism files now have the correct file extension when emailing as XLS
  • Additional trapping for forms positioned on disconnected screens has been added
  • PDF creation during the EOD process has been refined to ensure that emails generated by this process are intact
  • Menu items that are restricted by security and do not have a sub menu will now be hidden as per the system setting
  • The main menu can now trigger FTP updates after the EOD/EOM process has completed, this is available in the EOD setup

What you need to do

  • Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.

  • We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.

  • If you need any assistance or have any questions please call the Sympac Help Desk on 1300 361 732 

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