Software Upgrade

Software Upgrade Notice

New! Scheduled Software Update Information for May 2024

We will be releasing a software upgrade for our product in the coming days.  This update includes several improvements and new features that will enhance your user experience.  Read the notice below to find out about the key updates that come with this release and what actions, if any, you need to do as part of this update.

Key updates in this release

Inventory

  • Further updates to the EOM purchase order purge process has been made – this now enforces a minimum of 3 months before an order will purge
  • Contract maintenance now supports fixed sell prices with more than two decimal places

Customers/Debtors

  • A statement balance error that could occur for customers with large outstanding amounts has been corrected.

  • Debtor receipting and allocation processes again sort by oldest to newest

What you need to do

  • Once the update is downloaded and installed on your PC, you will need to restart your computer to ensure that all changes take effect.

  • We apologise for any inconvenience this may cause, however rest assured that the restart will only take a few minutes.

  • If you need any assistance or have any questions please call the Sympac Help Desk on 1300 361 732 

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